We’re Here to Help
If you have a question about your account, need help with a service, or want to get in touch with SRFFCU, you can reach out by phone, mail, fax, or the contact form below. For quick answers to common questions, visit the FAQ page first.
Call Us
Headquarters & Regional Office: 212-473-7310
Call Center Hours
Feasterville Regional Office: 215-725-4430
- Monday – Friday 8:30 am – 6:00 pm EST
- Saturday 9:00 am – 2:00 pm EST
- Sunday: Closed
Mailing Address
Headquarters & Regional Office Address:
Self Reliance Financial Federal Credit Union
108 Second Ave
New York, NY 10003
Feasterville Regional Office Address:
Self Reliance Financial Federal Credit Union
221 W. Street Rd.
Feasterville, PA 19053
Fax Us
Headquarters & Regional Office:
- 212-473-3251
Feasterville Regional Office:
- 215-725-1071 (Loan)
- 215-725-0831 (Finance Dept)
- 267-328-6345 (Operations)
- 267-328-6347 (Retail)
Lost or Stolen Cards
If your Debit/Credit Card has been lost or stolen, please call us at 215-725-4430 or 212-473-7310 during business hours. After business hours, please call the numbers below:
- 1-866-820-1074 (Debit Cards)
- 1-866-820-4870 (Credit Cards)
Shared Branching Access
Shared branching gives members the ability to walk into a participating credit union branch and complete many common transactions as if they were at their home branch. Shared branching is free to members, though some extra services, like money orders or statement copies, may carry charges similar to those at a regular branch.
Send Us a Message
Please be advised that email is not a secure form of communication. Do not include your account number or Social Security number in the message. For secure communication with us, please log in to your online or mobile banking service.
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